Eder Flag has the best customer service! They are quick to answer questions, easy to order with, and fast to ship. Their large variety of parts, accessories, and poles meet the unique needs of our customers. Eder Flag’s reliability and friendly service make them a pleasure to do business with.
Michelle Cartwright
The Flagstore
We have worked with Eder Flag for many years. All their product selection and quality are top-notch. Besides their products, their customer service department is outstanding, Their flagpole department and all other departments are a pleasure to work with. They always answer any questions in a timely manner. They are great.
Gayle
Customer Service, Flags.Com
We really appreciate the extra efforts and communications to make sure we received the flag on time for our 9/11 ceremony. In an era on iffy customer service, you went above and beyond for us and we can’t thank you enough! I also wanted to quickly mention the quality of your products, it is perfect in every way and we will be able to use the flag in our ceremonies for years and years to come.
Josh Holland
General Manager, Security Fence Company
Eder Flag has been supplying the Flagpoles for my customers for many years now and I really appreciate the professionalism of Eder Flag and their employees. My representative has been great to work with and is very receptive to all our needs. I also know that we will always receive the highest quality products and service from Eder Flag.I highly recommend Eder Flag to all of my customers.
Terry Howard
Claude Neon Federal Signs
I just wanted to take a few minutes to say what a wonderful experience I have every time I deal with an Eder customer service employee. Every one of the employees goes above and beyond to make sure that every order I place is entered correctly and that I, or the end customer, gets the items in a timely fashion and in good order.
Robert Sadlowski
Flag Store of CT
We are grateful to work with Eder Flag! Their customer service is reliable and dependable. With so many flag manufacturers facing production challenges after the pandemic, Eder Flags is a major reason why we are able to continue servicing our customers!
Kimberly
Flags USA
I have been a loyal Eder Flag customer for 32 years they have always provided a great product with awesome customer service and outstanding prices.
Jeff
All American Flag
We greatly appreciate Eder Flag and the outstanding products they provide. The ship dates are accurate and each employee is easy to work with and provides excellent communication.
Kim Griebling
Custom Flag Co.
We have only had good experiences with Eder Flag. They are consistently quick with their response time and incredibly helpful with artwork, and product recommendations. It is such a stress relief to know when you place an order we can be confident it is in good hands!
Joanmarie
AD-Vantage Inc
My Flagpole Company has worked with Eder Flag since 2002.The product line is great & they will accommodate most changes that I request. They are good about returns and very pleasant to work with.We love the custom flags we have ordered recently.
Diankeri Bernet
A Flag It LLC
Eder Flag is a company full of incredibly dedicated individuals that are truly a pleasure to work alongside. Since the beginning, the team has gone above and beyond to ensure quality in both products and service. We couldn’t be more satisfied in the partnership we’ve gained with our friends at Eder Flag.
Gennady Zaritsky
Vice President
National September 11 Memorial & Museum
I have been ordering from Eder flag for years, without any issues. The ease of ordering and getting your order delivered are such a plus. Customer service updates you about any order, that will not be delivered on time and why. The response on questions are immediate, no waiting for days. The deliveries have been accurate, no issues. It’s the only company I go to, for any flags. A totally satisfied customer!!! Keep up the good work Eder Flag!!!!!
Laura Buck
HPI
Eder is a family owned company that we as a retailer can highly rely on to get us the products we need in a very timely manner. The sales team is top-notch, and the rest of the Eder family is no different. Whether we purchase flags, flagpoles or anything in between, Eder is always there to supply us. They go above and beyond to allow us the opportunity to keep our customers happy.
James E. Zientek
American Flags Express
Eder's customer service is prompt, reliable, and the attention to detail is as good as it gets. Communication is always quick and consistent both via phone and e-mail. Orders are taken in a quick, and timely manner and product always shows up on time, with attention to detail in every single packaged box. Awesome quality, awesome customer service, and always a great experience from the start of the phone call to the delivery of the package. A great company, filled with quality people, who truly care.
Sean Wald
All Nations Flag Company Inc.
I want to acknowledge Eder Flags for the OUTSTANDING products and service it has provided me. Eder has an impressive selection of quality products. I am particularly pleased that Eder's products are Made in the U. S. Eder has always been very responsive to my calls and inquiries make purchasing from Eder easy and efficient.I look forward to working with Eder Flags in the future.
Billy, The Flag Guy
Mountain Flagpoles
Frequently asked questions
FAQ
If you are flying one flag, the length of the flag should be at least on quarter height of the pole. Suggested flag sizes are listed below:
| Flagpole Length | Maximum Flag Size |
|---|---|
| 20' | 3' x 5' |
| 25' | 4' x 6' |
| 30' | 5' x 8' |
| 35' | 6' x 10' |
| 40' | 8' x 12' |
| 50' | 10' x 15' |
| 60' | 12' x 18' |
| 70' | 15' x 25' |
| 80' | 20' x 30' |
Do not hang a flag where the wind will whip it against rough surface, such as tree branches, wires or cables or the outside of your home or building. Inspect your flags regularly for signs of wear. Repair any minor rips or tears right away this can be mended easily with a sewing machine or sewing kit. Keep the surface of the pole free of dirt, rust or corrosion that could damage or stain your flag.
We recommend that you hand-wash your flag with mild soap, rinse thoroughly and air dry. You can also use a dry cleaning service.
Exposing your flag to rain, wind, snow or high winds will shorten the life of your flag considerably. If you leave your flag exposed to the elements, it will greatly reduce the life of your flag.
This is the most common question asked in the industry and the most difficult to answer. No two flags will wear the same due to weather conditions and how often the flag is flown. Our flags offer the best stitching and highest quality materials to get your flag off to a great start.
Yes, as long as your pole is large enough to support the weight of the flags. The U.S. Flag must always fly at the top. The flag underneath should be at least one foot lower and be one size smaller than the U.S. Flag. Flags of other countries are not to be flown beneath the U.S. Flag.
If your flag is significantly faded, torn or tattered it is time to retire your flag. Your flag should be retired privately in a dignified manner. In addition, many local community organizations have flag disposal centers that will dispose of your flag for you.
The “Flag Code” includes instruction and rules on such topics as the display and use of the flag by civilians, time and occasions for display, position and manner of display, and how to show respect for the flag.