Eder Flag has the best customer service! They are quick to answer questions, easy to order with, and fast to ship. Their large variety of parts, accessories, and poles meet the unique needs of our customers. Eder Flag’s reliability and friendly service make them a pleasure to do business with.
Michelle Cartwright
The Flagstore
Eder's customer service is prompt, reliable, and the attention to detail is as good as it gets. Communication is always quick and consistent both via phone and e-mail. Orders are taken in a quick, and timely manner and product always shows up on time, with attention to detail in every single packaged box. Awesome quality, awesome customer service, and always a great experience from the start of the phone call to the delivery of the package. A great company, filled with quality people, who truly care.
Sean Wald
All Nations Flag Company Inc.
I have been a loyal Eder Flag customer for 32 years they have always provided a great product with awesome customer service and outstanding prices.
Jeff
All American Flag
We have worked with Eder Flag for many years. All their product selection and quality are top-notch. Besides their products, their customer service department is outstanding, Their flagpole department and all other departments are a pleasure to work with. They always answer any questions in a timely manner. They are great.
Gayle
Customer Service, Flags.Com
We really appreciate the extra efforts and communications to make sure we received the flag on time for our 9/11 ceremony. In an era on iffy customer service, you went above and beyond for us and we can’t thank you enough! I also wanted to quickly mention the quality of your products, it is perfect in every way and we will be able to use the flag in our ceremonies for years and years to come.
Josh Holland
General Manager, Security Fence Company
Eder Flag has been supplying the Flagpoles for my customers for many years now and I really appreciate the professionalism of Eder Flag and their employees. My representative has been great to work with and is very receptive to all our needs. I also know that we will always receive the highest quality products and service from Eder Flag.I highly recommend Eder Flag to all of my customers.
Terry Howard
Claude Neon Federal Signs
I just wanted to take a few minutes to say what a wonderful experience I have every time I deal with an Eder customer service employee. Every one of the employees goes above and beyond to make sure that every order I place is entered correctly and that I, or the end customer, gets the items in a timely fashion and in good order.
Robert Sadlowski
Flag Store of CT
We are grateful to work with Eder Flag! Their customer service is reliable and dependable. With so many flag manufacturers facing production challenges after the pandemic, Eder Flags is a major reason why we are able to continue servicing our customers!
Kimberly
Flags USA
We greatly appreciate Eder Flag and the outstanding products they provide. The ship dates are accurate and each employee is easy to work with and provides excellent communication.
Kim Griebling
Custom Flag Co.
We have only had good experiences with Eder Flag. They are consistently quick with their response time and incredibly helpful with artwork, and product recommendations. It is such a stress relief to know when you place an order we can be confident it is in good hands!
Joanmarie
AD-Vantage Inc
My Flagpole Company has worked with Eder Flag since 2002.The product line is great & they will accommodate most changes that I request. They are good about returns and very pleasant to work with.We love the custom flags we have ordered recently.
Diankeri Bernet
A Flag It LLC
Eder Flag is a company full of incredibly dedicated individuals that are truly a pleasure to work alongside. Since the beginning, the team has gone above and beyond to ensure quality in both products and service. We couldn’t be more satisfied in the partnership we’ve gained with our friends at Eder Flag.
Gennady Zaritsky
vice president National September 11 Memorial & Museum
I have been ordering from Eder flag for years, without any issues. The ease of ordering and getting your order delivered are such a plus. Customer service updates you about any order, that will not be delivered on time and why. The response on questions are immediate, no waiting for days. The deliveries have been accurate, no issues. It’s the only company I go to, for any flags. A totally satisfied customer!!! Keep up the good work Eder Flag!!!!!
Laura Buck
HPI
Eder is a family owned company that we as a retailer can highly rely on to get us the products we need in a very timely manner. The sales team is top-notch, and the rest of the Eder family is no different. Whether we purchase flags, flagpoles or anything in between, Eder is always there to supply us. They go above and beyond to allow us the opportunity to keep our customers happy.
James E. Zientek
American Flags Express
I want to acknowledge Eder Flags for the OUTSTANDING products and service it has provided me. Eder has an impressive selection of quality products. I am particularly pleased that Eder's products are Made in the U. S. Eder has always been very responsive to my calls and inquiries make purchasing from Eder easy and efficient.I look forward to working with Eder Flags in the future.
Billy, The Flag Guy
Mountain Flagpoles
Frequently asked questions
FAQ
All of our residential flagpoles or light commercial poles are simple to install using home tools and basic supplies from the hardware store. Larger commercial poles will require professional services such as a landscaping/sign company or a professional flagpole installer.
You will receive all the parts necessary to complete the flagpole as well as installation instructions. A few minor supplies will be needed, such as sand and concrete.
Decorative flag pole collars are not included in the kit and can be purchased separately on our site.
Please reference our wind load chart that will provide details you need to make the very best flagpole selection for your area of the country.
For residential applications, 20 to 25 feet is appropriate for one-two story homes. With commercial applications, consider the desired location of the install, property size and building size to determine a complimentary height of the flagpole. Heights can range from 20 feet to 80 feet.
1. Review all installation instructions before installing a flagpole. 2. Extreme care must be exercised when installing flagpoles near overhead power lines or when digging in the vicinity of buried cable or piping. Contact your local authorities before any digging. 3. Do not climb a flagpole or lean a ladder on a flagpole at any time. Contact a flagpole installer or flagpole expert for assistance.
An external halyard is located on the outside of a flagpole and an internal halyard is located on the inside of a flagpole.
The best choice for commercial poles is our easy-to-use internal M winch system. This system provides added security for the flag and increased durability to the flagpole parts.
Yes, we offer a Lifetime Guarantee on all aluminum cone tapered commercial flagpole shaft. The details of the warranty can be found at here.
We offer both. Please contact an Eder Flag representative for detailed information.
